Shipping and returns
How long things take, where we ship, and what happens if a piece isn't right.
Template policy — not legal advice. Replace the bracketed placeholders and have a qualified lawyer review it before launch.
Dispatch times
In-stock pieces leave us within 2–4 working days. Made-to-order pieces take 7–10 days to produce before they ship, and the product page says so.
You get tracking the moment your parcel leaves us. If tracking hasn't moved for [N] days, tell us and we will chase it.
Where we ship, and what it costs
We ship tracked to [N] countries. Shipping is free on orders over $200; below that the cost is confirmed in the WhatsApp thread before you pay.
Import duties and local taxes are set by your country and are payable by you. We declare the true value on the paperwork — we will not mark a parcel as a gift.
Returning something
You have 14 days from delivery to return unworn apparel in its original packaging. Email [CONTACT EMAIL] or message us on WhatsApp to start, and we will confirm the return address.
Return shipping is at your cost unless the piece arrived faulty or incorrect. Refunds are issued to the original payment method within [N] working days of the piece reaching us.
Exchanges
We will happily exchange a size where stock allows, but runs are small and we cannot promise it. If your size is gone, we refund instead.
Prints and final-sale pieces
Prints are final sale once the tube is opened, because we cannot resell them. Numbered pieces that have been customised or washed cannot be returned.
None of this affects your statutory rights, which apply in addition to this policy.